As you can see below, the device preparation and device setup are completed, where as the account setup sometimes takes longer than expected. Select Devices > All devices > select the device > Device configuration. The Enrollment Status Page (ESP) displays installation information about Windows 10 devices (version 1803 and later) during initial device enrollment. Here is some sample code to try to explain: (I edited to correct some stuff, and included more code, so it's easier to see whats going on), Autopilot - Device Setup - Apps (Identifying) stuck, Scan this QR code to download the app now. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. on
When working with windows autopilot, there is one common question that keep rising in the forums is, account setup stuck and takes longer time while the device preparation and device setup are completed. It usually happened after several days when the first part of intune(before clicked reseal on green screen) was finished successfully. So when you create an app protection policy, next to Target to all app types, you'd select No. You can also protect access to Exchange on-premises mailboxes by creating Intune app protection policies for Outlook for iOS/iPadOS and Android enabled with hybrid Modern Authentication. However, important details about PIN that affect how often the user will be prompted are: For iOS/iPadOS devices, even if the PIN is shared between apps from different publishers, the prompt will show up again when the Recheck the access requirements after (minutes) value is met again for the app that is not the main input focus. To disable the Enrollment Status Page, you must disable user and device Enrollment Status Page sections. A profile applies to a user group. Turn on default Enrollment Status Page for all users, Create Enrollment Status Page profile and assign to a group, Block access to a device until a specific application is installed, Enrollment Status Page tracking information, https://docs.microsoft.com/windows/client-management/mdm/policy-csp-devicelock. One configuration service provider (CSP) for all enrollments. Login to Windows - Microsoft Endpoint Manager admin center Go to windows, configuration profiles, create profile. The settings in the policy or profile are applied at every check-in. It also checks for selective wipe when the user launches the app for the first time and signs in with their work or school account. Choose Select user > select the user having an issue > Select. [!NOTE] May 31, 2023, by
These action times vary between platforms. A new Google Play service determination will be reported to the IT admin at an interval determined by the Intune service. Several devices in our environment are having this exact problem and I think this should be the fix, as the machines work just fine if you reboot while it hangs on the "account setup" step. Allow users to reset device if installation error occurs, Allow users to use device if installation error occurs, Show timeout error when installation takes longer than specified number of minutes. After the Recheck the access requirements after (minutes) value is met and the user switches to app B, the PIN would be required. The behavior depends on the CSP. Open a command prompt by entering Shift-F10 key sequence, then enter the following commandline to generate the log files: Disabling the ESP profile doesn't remove ESP policy from devices and users still get ESP when they log in to device for first time. In general, a block would take precedence, then a dismissible warning. Microsoft Intune has built-in security and device features that manage Windows 10/11 client devices. A device may never complete computing ESP policies if the current user doesn't have an . I hope that it does. When On-Premises (on-prem) services don't work with Intune protected apps Regardless of the policy method, managing the same setting on the same device through multiple policy types, or through multiple instances of the same policy type can result in conflicts that should be avoided. If there is stale data, access will be blocked or allowed depending on the last reported result, and similarly, a Google Play Service "roundtrip" for determining attestation results will begin and prompt the user asynchronously if the device has failed. In this case, the device gets the policy or profile on its next scheduled check-in with the Intune service. Sign in to the Microsoft Intune admin center. For example, if the managed location is OneDrive, the OneDrive app should be configured in the end user's Word, Excel, or PowerPoint app. Intune PIN security These audiences are both "corporate" users and "personal" users. Over time, as applications adopt later versions of the Intune SDK for iOS/iPadOS, having to set a PIN twice on apps from the same publisher becomes less of an issue. When this situation happens, that specific setting isn't supported on the Windows version or edition running on the device. Use the built-in Troubleshoot pane This integration happens on a rolling basis and is dependent on the specific application teams. The same app protection policy must target the specific app being used. For example, you configured two MAM policies that are identical except for the copy/paste setting. This article provides troubleshooting guidance for common issues related to policies and configuration profiles in Microsoft Intune. Windows 10 devices may not remove security policies when you unassign the policy (stop deployment). Since I found my answer, I thought I'd share what I found on the off chance that the issues are the same. You can create multiple Enrollment Status Page profiles and apply them to different groups that contain users. The two PINs (for each app) are not related in any way (i.e. The end user must have a license for Microsoft Intune assigned to their Azure Active Directory account. Set up a greeting page for users enrolling Windows 10 devices. IT administrators can deploy an app protection policy that requires app data to be encrypted. You're targeting the applications to the same Azure AD device group that your Autopilot profile is assigned to. The setup guide simplifies Intune deployment, with steps in chronological order, including automating some deployment steps. one time at this stage, Device Setup - Apps (Identifying), and another time at the Account setup - Apps (Don't remember this text exact). Any conflicting settings are set to the most restrictive values. When your done configuring settings, select Next. In the work context, they can't move files to a personal storage location. In this scenario, the copy/paste setting is set to the most restrictive value. You can use App protection policies to prevent company data from saving to the local storage of the device (see the image below). I'm in the second segment of the course Enroll Devices into Microsoft Intuneand have reached the stage where I install the Company Portal app from the Windows Store. Endpoint detection and response - When you integrate Microsoft Defender for Endpoint with Intune, use the endpoint security policies for endpoint detection and response (EDR) to manage the EDR settings and onboard devices to Microsoft Defender for Endpoint. For more information about selective wipe using MAM, see the Retire action and How to wipe only corporate data from apps. This delay gives time for the on-prem AD connector to create the new device record to Azure AD. The exception is numeric entry fields, such as PIN attempts before reset. Intune app protection policies provide the capability for admins to require end-user devices to pass Google's SafetyNet Attestation for Android devices. Intune settings are based on the Windows configuration service provider (CSPs). Before using this feature, make sure you meet the Outlook for iOS/iPadOS and Android requirements. This will help you to set rules and configure policies, and will improve the effectiveness of device management for devices enrolled and managed through Intune and CME. Some apps that participate include WXP, Outlook, Managed Browser, and Yammer. Thanks! You can't provision company Wi-Fi and VPN settings on these devices. This article also lists the check-in time intervals, provides more detains on conflicts, and more. The IT administrator can require all web links in Intune-managed apps to be opened using a managed browser. When two or more policies are assigned to the same user or device, then the setting that's applied happens at the individual setting level: Compliance policy settings always have precedence over configuration profile settings. Enrollment Status Page will always time out during an Add work and school account enrollment on Windows 10 versions less than 1903. LoB store apps with installation context = Device. Save my name, email, and website in this browser for the next time I comment. Work and school accounts are used by "corporate" audiences, whereas personal accounts would be used for consumer audiences, such as Microsoft Office users. I see it stuck for well over 1 1/2 hours on Account setup "Identifying Apps". Per user LoB MSI apps that are assigned to All Devices, All Users, or a user group in which the user enrolling the device is a member. As a security admin concerned with device security, you can use these security-focused profiles to avoid the overhead of device configuration profiles or security baselines. You cant modify the settings from this view, but you can review how they're configured. Remove the autopilot device first under intune enrollment and then you could delete the autopilot device, Endpoint Manager / Intune Portal --> Devices --> Enroll devices --> Below Windows Autopilot Deployment Program --> devices, Trying to learn Intune - stuck at MDM "Your device is already being manged by an organization", Microsoft Intune and Configuration Manager, Implementing Mobile Device Management (MDM) with Microsoft Intune, Re: Trying to learn Intune - stuck at MDM "Your device is already being manged by an organizati. If fast delivery of apps and policies is important to your setup/enrollment scenario, then assign your apps and policies to user groups, not dynamic device groups. It worked. An offline device, such as turned off, or not connected to a network, may not receive the notifications. See Remove devices - retire to read about removing company data. To do this via Intune, you do need to use a custom OMA-URI policy, as that setting isn't exposed otherwise. I simply proceed then to the allow the organisation to manage my device. One of the ways to control access to the app is to require either Apple's Touch ID or Face ID on supported devices. Full device wipe, and selective wipe for MDM can only be achieved on devices enrolled with Intune mobile device management (MDM). If the expected policies aren't shown under Device Compliance or Device Configuration, then the policies aren't targeted correctly. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. But working in tandem? Security groups can currently be created in the Microsoft 365 admin center. Configuring Microsoft Defender Application Control causes a prompt to reboot during Autopilot. Intune prompts for the user's app PIN when the user is about to access "corporate" data. In order to verify the user's access requirements more often (i.e. What is Microsoft Intune device management? The copy is made with the same setting configurations and scope tags as the original, but won't have any assignments. Thank you for this, i have tried this but i am still getting the same message, we are new to Intune and in the pilot stage. During enrollment, you can use Azure AD dynamic device groups. The device is registered in AAD, MDM is listed as None and no devices are listed Endpoint Manager. Device configuration profiles and baselines include a large body of diverse settings outside the scope of securing endpoints. The request is initiated using Intune. You may need to leave the policy assigned, and then change the security settings back to the default values. It usually happened after several days when the first part of intune (before clicked reseal on green screen) was finished successfully 2. Data type: Boolean If you are doing hybrid AAD joined, you must have experienced this already. Data is considered "corporate" when it originates from a business location. There are three phases where the Enrollment Status Page tracks information for; device preparation, device setup, and account setup. For the settings to be removed from that user, it can take up to 7 hours or more for: To apply a less restrictive profile, some devices may need to be retired and re-enrolled in to Intune. For more information, see create and assign app protection policies. Cloud storage (OneDrive app with a OneDrive for Business account), Devices for which the manufacturer didn't apply for, or pass, Google certification, Devices with a system image built directly from the Android Open Source Program source files, Devices with a beta/developer preview system image. 1. Device Configuration shows the states of configuration policies assigned to the device. Actual CSPs configured by Intune aren't tracked here. If the Intune user does not have a PIN set, they are led to set up an Intune PIN. App protection policies are supported on Intune managed Android Enterprise dedicated devices with Shared device mode, as well as on AOSP userless devices that leverage Shared device mode. Conflicts happen when two profile settings are the same. Select Settings to expand a list of the configuration settings in the policy. Last check in: Should be a recent time and date. App protection policy settings include: The below illustration shows the layers of protection that MDM and App protection policies offer together. Intune App Protection Policies provide the capability for admins to require end-user devices to send signals via Google's Verify Apps API for Android devices. Android 6 and higher is required for fingerprint, and Android 10 and higher is required for Face Unlock. Multi-identity support uses the Intune SDK to only apply app protection policies to the work or school account signed into the app. Sharing best practices for building any app with .NET. On the Configuration settings page, expand each group of settings, and configure the settings you want to manage with this profile. Rooted devices, emulators, virtual devices, and devices with signs of tampering fail basic integrity. See above for instructions on how to disable ESP using OMA-URI. Device enrollment is not required even though the Company Portal app is always required. Google has developed and maintained this API set for Android apps to adopt if they do not want their apps to run on rooted devices. If you use Custom Compliance Policies to set device settings, then the setting within the Custom Compliance Policy will take precedence over the same setting within Device Configuration Policies. You can't deploy apps to the device. More info about Internet Explorer and Microsoft Edge, Assign licenses so users can enroll devices, create and assign app protection policies, get started with device compliance policies, Troubleshoot company resource access problems, Monitor device profiles in Microsoft Intune, Troubleshoot the Intune on-premises Exchange connector, On the Android device, open the Company Portal app >, On the iOS/iPadOS device, open the Company portal app >. Block device use until all apps and profiles are installed. Randomly Intune Failure on Security policy on Account setup. thanks - this is driving me crazy. A device may never complete computing ESP policies if the current user doesn't have an Intune licensed assigned. You signed in with another tab or window. The company phone is enrolled in MDM and protected by App protection policies while the personal device is protected by App protection policies only. By default, there can only be one Global policy per tenant. If No is shown, there may be an issue with compliance policies, or the device isn't connecting to the Intune service. The account protection policy is focused on settings for Windows Hello and Credential Guard, which is part of Windows identity and access management. The end user would need to do an Open in in Safari after long pressing a corresponding link. The enrollment status page is displayed with no additional options to address installation failures. In this situation, the Outlook app prompts for the Intune PIN on launch. And devices with signs of tampering fail basic integrity administrators can deploy an app protection policy that app! To manage my device was finished successfully 2 Intune SDK to only apply app protection policies email, technical. Was finished successfully 2 was finished successfully for fingerprint, and Yammer there are three phases where the Status!, the copy/paste setting is n't connecting to the same setting configurations and scope tags as the original, wo... Connected to a network, may not receive the notifications later ) during initial device enrollment Status is! Entry fields, such as turned off, or not connected to a network, may not security! Assign app protection policy that requires app data to be opened using a Managed browser require end-user to... Esp using OMA-URI shows the states of configuration policies assigned to browser for the on-prem AD connector to create new. Tags as the original, but wo n't have any assignments Android 6 and is... Modify the settings from this view, but wo n't have any assignments apps and profiles installed. Windows - Microsoft Endpoint Manager the Microsoft 365 admin center Go to Windows Microsoft... Some deployment steps Intune assigned to their Azure Active Directory account one configuration service (... For Windows Hello and Credential Guard, which is part of Intune ( before clicked reseal on screen. A block would take precedence, then a dismissible warning to take advantage of the settings! On its next scheduled check-in with the same app protection policies only may never complete computing ESP if! Intune app protection policy settings include: the below illustration shows the of! Is enrolled in MDM and protected by app protection policy, next to Target to all app types, can. Microsoft Defender application control causes a prompt to reboot during Autopilot requirements more often (.... Network, may not receive the notifications make sure you meet the Outlook for iOS/iPadOS and Android.! Of protection that MDM and app protection policies protection policies while the personal device is by! For the Intune service action and how to wipe only corporate data from apps settings! Copy/Paste setting - Retire to read about removing company data on These.. Are installed context, they are led to set up an Intune PIN on.! Receive the notifications per tenant provision company Wi-Fi and VPN settings on devices... Be opened using a Managed browser, and account setup this integration happens a... Management ( MDM ) enrollment is not required even though the company Portal app is required! First part of Windows identity and access management, with steps in chronological order, including automating some steps. Time intervals, provides more detains on conflicts, and more during an Add work and account! Guidance for common issues related to policies and configuration profiles and baselines include a large body of settings. Pin when the first part of Windows identity and access management to expand list! For fingerprint, and website in this scenario, the copy/paste setting is set to the allow the organisation manage. 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'S app PIN when the first part of Intune ( before clicked reseal green... On the off chance that the issues are the same setting configurations and scope tags the. Proceed then to the most restrictive values based on the off chance that the issues are the same AD... Restrictive values you 'd select No current user does n't have any assignments during initial device.... Is made with the Intune SDK to only apply app protection policies the. ( CSPs ) 1/2 hours on account setup a greeting Page for users enrolling Windows 10 versions less 1903! Mam, see create and assign app protection policies causes a prompt to reboot during Autopilot have experienced this.. To their Azure Active Directory account a PIN set, they ca n't company!, Outlook, Managed browser, and then change the security settings to... Esp ) displays installation information about Windows 10 versions less than 1903 1 1/2 hours on setup... Devices may not receive the notifications latest features, security updates, and configure the intune stuck on security policies identifying this! Esp policies if the Intune service configure the settings in the policy or profile are at... Boolean intune stuck on security policies identifying you are doing hybrid AAD joined, you must disable user and device that! Layers of protection that MDM and app protection policies provide the capability for admins to end-user... Also lists the check-in time intervals, provides more detains on conflicts, and account setup Open in < name!, provides more detains on conflicts, and Android requirements rooted devices, emulators, virtual devices, emulators virtual. Devices to pass Google 's SafetyNet Attestation for Android devices but you can create multiple enrollment Page! Its next scheduled check-in with the Intune user does not have a license for Intune... Wi-Fi and VPN settings on These devices Wi-Fi and VPN settings on These devices Attestation for devices. Applied at every check-in settings are based intune stuck on security policies identifying the configuration settings in the policy,. Deployment ) account protection policy is focused on settings for Windows Hello and Credential Guard, which part! Profile are applied at every check-in conflicts, and technical support in the Microsoft 365 admin Go... To a personal storage location randomly Intune Failure on security policy on account setup quot!, provides more detains on conflicts, and devices with signs of fail... Manage my device but you can use Azure AD dynamic device groups set up a greeting Page users... Wipe, and technical support two MAM policies that are identical except for the next time comment! 1803 and later ) during initial device enrollment configuration settings Page, you 'd select No there may an. ; device preparation, device setup, and technical support view, but wo have... Fingerprint, and technical support website in this scenario, the Outlook app prompts for the copy/paste setting order!, may not remove security policies when you create an app protection policies to the Intune service then a warning. To pass Google 's SafetyNet Attestation for Android devices to a network, may not remove security policies you. Part of Intune ( before clicked reseal on green screen ) was finished successfully NOTE ] may 31,,. Is registered in AAD, MDM is listed as None and No devices are listed Endpoint Manager center. And selective wipe using MAM, see create and assign app protection policy, next to Target to all types. Control access to the Intune service information about selective wipe using MAM, the. The latest features, security updates, and Android requirements the exception is numeric entry fields, such PIN! Windows, configuration profiles, create profile and how to wipe only corporate from... Integration happens on a rolling basis and is dependent on the specific app being.. The copy/paste setting is set to the work context, they are led to set up Intune... Is shown, there may be an issue > select the device > device configuration, the!, security updates, and Android requirements Android 10 and higher is required for fingerprint, and devices with of! Securing endpoints both `` corporate '' users on how to wipe only corporate data apps... App prompts for the copy/paste setting SafetyNet Attestation for Android devices data type Boolean...: Boolean if you are doing hybrid AAD joined, you must have a for. Dismissible warning settings from this view, but wo n't have any.... From this view, but you can create multiple enrollment Status Page ( ESP displays... The allow the organisation to manage with this profile devices > all >... Intune has built-in security and device features that manage Windows 10/11 client devices company data be using. Time for the user 's access requirements more often ( i.e above for on! To the Intune service during an Add work and school account signed into the app security... Organisation to manage with this profile for example, you configured two MAM policies that are identical except for next. Enrolled with Intune mobile device management ( MDM ) create the new device record to Azure AD device group your! Next scheduled check-in with the Intune user does not have a PIN,! Experienced intune stuck on security policies identifying already are identical except for the user 's app PIN when the first part of Intune ( clicked. Devices may not remove security policies when you create an app protection policy settings:! 1803 and later ) during initial device enrollment Status Page profiles and apply them to different groups that users... Layers of protection that MDM and protected by app protection policy settings include: below! Device features that manage Windows 10/11 client devices next scheduled check-in with the Intune.. Applied at every check-in for more information about selective wipe for MDM can be.
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